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Training and consultancy

Our Training History

Through our training support, we equipped learners with the knowledge, skills and confidence they needed to remove barriers for disabled people and work in inclusive ways. Whether that was our work with managers, customer service teams, events teams, recruitment teams and HR – we worked to ensure different teams understood the role they played in creating a more inclusive workplace, culture, product or service.

Here were just some of the ways we supported organisations

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Disability Means Business

We delivered training to raise awareness of disability across organisations - supporting all employees, whatever their role, to understand why disability matters to business.

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Disability Confident Recruitment

We provided learning  to recruitment teams who needed to provide a barrier-free recruitment experience for disabled applicants and effectively make adjustments.

Change100 interns from Royal Berkshire Fire Service standing by a desk

Disability Confident Managers

We supported managers to understand how to recruit and retain disabled talent and ensure they confidently made adjustments for disabled employees and applicants.

Resident from Symonds House with her carer in the supermarket

Disability Inclusive Customer Service

We supported customer-facing teams to work and communicate in inclusive ways, remove barriers for their customers and visitors, and enable their audience to receive the best experience.

Consultancy

Through our consultancy support, we work to solve-problems, provide guidance and enable organisations to implement best practice strategies, policies and processes.

We have supported organisations by:

  • Providing anticipatory adjustments support – ensuring services are inclusive for disabled customers.
  • Develop elearning content.
  • Working with disabled people to provide insight – enabling organisations to make more effective and inclusive decisions.
  • Developing best practice adjustment policies.
  • Reviewing their recruitment processes.
  • Authoring guidance and resources to enable organisations to upskill their employees, volunteers and networks.

We also provide subject-matter expertise to support Learning and Development teams to develop best practice disability inclusion e-learning and provide unique insight for organisations looking to consult with disabled people. 

Two Change 100 interns chatting over coffee during their internship at Overbury

Disability Confident Validation Support

We can also provide support for organisations progressing through the Government’s Disability Confident Scheme – whether that’s support getting started, reaching Level 2, or providing an external validation service to reach Disability Confident Leader status.

Who we've previously worked with

Here are some examples of our training and consultancy services and the support delivered to previous clients:

Examples of our training work

Examples of our consultancy work

Our work with SMEs

Our IDEA for SMEs project worked with Small and Medium-sized Enterprises in the West of England area.

It aimed to increase the SME's capacity, knowledge, and understanding of disability, supporting them to proactively employ disabled people more actively, confidently, and successfully.

Contact us

If we can help with anything to do with employment and inclusion, please do get in touch with our employment support team

Rebecca chatting with colleagues in the office kitchen during her Overbury placement

Contact us

If you have any questions or enquiries please contact us on training@leonardcheshire.org.

Alternatively, you can call us on 020 3242 0200 or by post at: Training and Consultancy Team, Leonard Cheshire, Regus The News Building, 3rd Floor, 3 London Bridge Street, London, SE1 9SG.

Please let us know if we can make any adjustments or changes to the way we work.

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