Cookie policy

Protecting your personal information is important to us. Our cookie policy explains how we use cookies on our website, what they are for and how you can manage them.

What are cookies?

Cookies are small text files placed on your computer, mobile or tablet by websites that you visit. They help to make websites work or work better and allow us to recognise and remember you. A cookie often has a unique number that is used to recognise your computer. This helps to recognise your preferences or browsing behaviour when you return to a site.

Find out more about cookies.

How do we use cookies?

Cookies help us understand how to improve our website for our users. The information we collect through is anonymous and not identifiable. It does not contain your name, address, telephone number, or email address.

We use cookies to:

  • Understand how our website is being used so we can improve it for users.
  • Check if the website is operating as expected.
  • Understand your preferences and establish what areas of our site are relevant to you.

Your rights

Our cookies do not store financial information or information that identifies you. You can choose how to manage cookies by setting cookie preferences in your browser. If you choose to refuse cookies you may not be able to use the full functionality of this website.

Types of cookies that we use

In general, there are two types of cookie: first-party cookies and third-party cookies. These cookies include session cookies or persistent cookies.

First-party cookies

These are sent from our website to your browser. This small file sits on your computer's hard drive, tablet or mobile device. They're used to recognise you when you come back to our website. They also remember your preferences as you browse the site.

Third-party cookies

These are sent by other service providers we use. They are used to recognise your computer when you visit other websites. They're often used for website analytics or advertising.

Session and persistent cookies

  • Session cookies get removed from your computer once you close your browser.
  • Persistent cookies stay on your computer until their expiry date or you remove them.

We use first and third party cookies involving both session and persistent cookies.

Cookies that we use

Strictly necessary cookies

These cookies are essential for people to use our website and its features.

  • Stripe

Stripe is a third-party service we use to take debit or credit card donations. It uses cookies to remember who you are and to enable us to process payments. These cookies enable us to process payments without storing any of your sensitive card details. 

Cookies used: __stripe_mid, __stripe_orig_props, machine_identifier, merchant, private_machine_identifier, scfc, session, user, __stripe_sid.

  • eDirectDebit

eDirectDebit is a third-party service provided by Rapidata Services. It's used to process regular gift donations that will be set up as Direct Debit payments.   

Cookies used: __SessionId.

Performance cookies

These cookies collect information about how people make use of the site. For example, which pages people visit the most and how people use our website. Performance cookies do not collect personally identifiable information.

  • CleanTalk

CleanTalk is an anti-spam plugin which protects our website from spam messages and other harmful spam-related activity.

Cookies used: ct_check_js, ct_fkp_timestamp, ct_pointer_data, ct_ps_timestamp, ct_timezone.

  • Google Analytics (GA)

GA is a web analytics service provided by Google. We use GA to improve and measure the effectiveness of our website. We may use these cookies to serve advertisements to people who have visited areas of our site. We may also use them to exclude audiences from advertising.

If you have opted into Google's data privacy policy, Google will link your IP address with other data they hold. This is used to identify you across many devices. You may refuse the use of cookies by choosing the appropriate settings on your browser.

To stop sending these details to Google, install the Google Analytics Opt-out Browser Add-on.

Cookies used: __ga, __gid, __gat_UA, __gat.

For more information, read Google's Privacy Policy.

  • Google Optimize

We use Google Optimize to test variations of our web pages to improve the user experience for website users.

Cookies used: _gaexp

  • Hotjar

We use Hotjar to analyse web page performance and identify problems our site users may be experiencing.

Cookies used: _hjid, _hjIncludedInSample, hubspotutk, ajs_group_id, __hstc_ ajs_user_id _gcl_au, _ga.

Targeting or advertising cookies

These cookies collect information about site visitor browsing habits. This may include your use of social media sites or how you interact with our website. This means you may see relevant content elsewhere on the internet. These cookies may be used to show you content such as advertising banners.

  • Google DoubleClick

We use DoubleClick cookies to measure the effectiveness of our online advertising. This means we can ensure that any money spent on digital marketing gives us a good return on investment.

DoubleClick cookies:

  • Track anonymous conversion data so that we can measure the effectiveness of advertising.
  • Serve or exclude advertising to people who have visited our website.
  • Allow us to limit the number of times you see an advertisement.

For more information, read Google's Advertising Policy.

  • Facebook

We use Facebook to communicate with supporters through unpaid posts and paid advertising. These cookies allow us to measure the effectiveness of paid Facebook advertising. They also enable us to serve or exclude advertisements to those who have visited our website.

Learn more about Facebook's Cookie Policy and find out how to manage your Facebook data:

Cookies used: _fbp, datr, fr, sb, sfau, wd.

  • LinkedIn

We use LinkedIn to allow people to easily share our content on social media. Read how LinkedIn uses cookies.

Cookies used: UserMatchHistory, bcookie, lang, lidc.

  • Twitter

We use Twitter to allow people to easily share our content on social media. Read how Twitter uses cookies.

Cookies used: eu_cn, guest_id, personalization_id, tfw_exp.

Changing your cookie preferences

The ‘Help’ menu in the toolbar of most web browsers will tell you how to change your browser's cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Below is some helpful guidance about how to make these changes.

How to disable cookies

Internet Explorer

If you are using Microsoft Internet Explorer and want to block our cookies:

  1. On your browser tools menu, select Internet Options
  2. Click on the Privacy tab and then on the Sites button
  3. Type into the Address of website field:
  4. Click on the Block button
  5. Click on the OK button

Other browsers

Find more detailed information on disabling cookies from

Our privacy notices