This privacy notice sets out the data processing practices carried out through the activities of our Partnerships Directorate.

The purpose of processing

The Partnerships Directorate "works with and for disabled people to deliver impactful programmes, build meaningful relationships and create inclusive communities which enable individuals to live the life they choose".

All the activity across the Directorate also meets on or more of the following purposes:

  • Delivering high quality and impactful support.
  • Supporting disabled people into paid employment.
  • Supporting disabled people into work experience and supported internships.
  • Recruiting, managing and supporting volunteers.
  • Supporting disabled people to gain skills and confidence through the Can Do programme.
  • Supporting disabled people through providing Information and Advice and Guidance.
  • Supporting disabled people to learn digital skills.
  • Supporting organisations to be more inclusive.
  • Supporting disabled people to be active and healthy.

The legal basis we use for processing

The lawful basis we use is where processing is necessary for the performance of a task carried out in the public interest to process your personal data. Where we process sensitive or special category data, we use the lawful basis of substantial public interest.

What data we need

The data we need to process varies depending on the programme or contract being delivered but is always the minimum we need in order to deliver support and meet the requirements of funders.

When you interact with us, we may collect the following information about you. This information helps us to get to know you and understand your needs so we can support you better:

  • Name
  • Address
  • Phone number
  • Email
  • Mobile number
  • Date of Birth
  • NI number
  • Gender
  • Ethnicity
  • Marital status
  • Sexual orientation
  • Religious beliefs
  • Housing situation
  • If you have dependent children
  • Nature of your disability
  • How your disability affects you on a daily basis
  • Your accessibility requirements
  • What type of support you need
  • Previous work and employment experience
  • Educational background
  • Right to Work in the UK
  • Benefits you're in receipt of
  • Other services and support you receive

Why we need the data and what we do with it

We need to process your data in order to meet the purpose of the Directorate and provide tailored and person-centred support to you.

The people we support are referred to us in a number of ways, and we need to collect personal and sensitive data in order to provide tailored and person-centred support.

We collect information in the following ways:

  • Referrals from third party organisations, including schools and colleges, Jobcentre Plus, funding agencies, employers, volunteer centres, Local Authorities, partners.
  • Self-referrals.
  • Parents/carers.
  • Leonard Cheshire care services and other Leonard Cheshire programmes.
  • Applications through an online Applicant Tracking System (ATS).
  • Survey questionnaires conducted through an online survey tool - Surveygizmo
  • Through the Leonard Cheshire website
  • Third-party volunteer recruitment website (eg)

We may share your data with the following people or organisations in order to provide you with support:

  • Funders
  • Employers
  • Training organisations
  • Delivery partners
  • Jobcentre Plus
  • Accreditation providers

How long we keep the data

We will only retain your data for as long as is necessary or in accordance with legal requirements. How long we need to keep your personal data will depend on the purpose it was collected for, including to providing you with agreed services and to meet our legal and regulatory obligations.

When we no longer have a requirement to keep your data, the information will be securely deleted or anonymised. For information on how long your data is stored please email

What are your rights?

As we are using Legitimate Interests as our lawful basis for processing your personal information, in some instances you have the right to object to this. You can do this by contacting and your objection will be reviewed.

You can find out the full details of your rights in the main section of the privacy policy.

Do we use any data processors?

We use a small number of third-party data processors across the Directorate's activity which are organisations who host data systems. In all cases we ensure that the data processor is fully compliant with all data protection legislation and have a contract in place to ensure this compliance.

Do we make any overseas transfers?

We don't make any overseas transfers.

Do we use any automated decision-making including profiling?

We don't make use of any automated decision-making processes.

Our privacy notices